KBS was retained, beginning in the early to mid 1980's, by the IBM and Monsanto corporations to assist them in developing their deployment plans for newly emerged network, groupware and workflow technologies in their global re-structuring efforts. This work included pioneering collaborative efforts with Dr. Fernando Flores, founder of Action Technologies and inventor of its Coordinator, MHS (Message Handling Service), and ActionWorkflow System technologies. The Coordinator was the world's first groupware product, MHS was the world's first inter-network connectivity protocol, and the ActionWorkflow System is the core workflow engine for Lotus Notes and IBM's FlowMark business process definition and management tools, as well as Action Technologies' newest product - Metro, the world's first World Wide Web based enterprise wide workflow management system. In the work at Monsanto, KBS served as the lead in the creation of the interface methodoligies and technologies to link the Business Plan and the Technology Plan layers in the world-wide deployment of The Coordinator and PeopleSoft client/server applications.
In 1991, KBS masterminded the organizational and network re-structuring of San Francisco's Centex Telemanagement, Inc. just prior to its acquistition by MFS/Intelenet.