1 Peters and Waterman, In Search of Excellence.

 ² Ouchi, Theory Z.

 ³ Kanter, "Newstreams" and "The New Managerial Work."

 ⁴ Davis et al, Managing Technological Change.

 ⁵ See both Ouchi, Theory Z, and Peters and Waterman for discussion of the Weber/Taylor bureaucracy and its advantages and drawbacks in modern industry.

 ⁶ See Peters and Waterman, Ch. 4.

 ⁷ Ouchi, p. 31.

 ⁸ Arthur Koestler, The Ghost in the Machine (NY: Macmillan, 1978) p. 343, cited in T.F.H. Allen and Thomas B. Starr, Hierarchy: Perspectives for Ecological Complexity (Chicago: University of Chicago Press, 1982), p. 9.

 ⁹ Ziemke and Spann, pp. 48-49.

 ¹⁰ Melan, p. 26.

 ¹¹Ouchi, pp. 6-7.

 ¹² Rosabeth Moss Kanter, "The New Managerial Work", p. 85.

 ¹³ Allen and Starr, p. 13.

 ¹⁴ Lowell W. Steele, "Evaluating the Technical Operation", Research Technology Management, September-October 1988, pp. 11-18.

 ¹⁵ Nevins and Whitney, p. 198.