April 1997 - Present: Vice President of Technology, iVillage: The Women's Network

• Helped grow iVillage to 100+ servers located in multiple data centers from three servers in one data center and established original technology and production departments.

 
• Member of Senior Management team that helped prepare and take the company public.

 
• Senior technology manager from 5/97 to 12/98 responsible for all aspects of technical development and operations including staffing, servers, networks, software, partners, vendors, consultants, contracts, planning, budgets and financial controls.

 
• Responsible for selection of Vignette's Story Server for publishing, Exodus for Web hosting, SUN, CISCO and F5 Labs for hardware, Oracle for databases, Net Perceptions for collaborative filtering and various other technologies and services.

 
• 1/99 to present, technology management duties at iVillage, acting CTO of Astrology.com (a wholly owned iVillage company). Other primary areas of responsibility include customer relationship management and marketing technologies.

Sep. 1996 - March 97: Independent Consultant, primary clients: Educational Testing Service, The WELL

• Competitive analysis and strategic planning

 
• Analysis and development of new Internet-based business models

 
• Technology assessment

 
• Product development and marketing

Jan. 1995 - Sep. 96: Director of Business Development, The WELL   Founding President, Whole Earth Networks

• Responsible for developing new internet based services and new business ventures for The WELL. The WELL, created in 1985 by the founders of The Whole Earth Catalog, is one of the best known and unique online conferencing communities in the world. Whole Earth Networks is one of the largest full-service Internet Service Providers (ISPs) in the San Francisco Bay Area with more than 20,000 subscribers.

 
• Produced The Whole Works, the first cross platform (Macintosh and Windows) integrated suite of Internet applications including Netscape's Navigator, Qualcomm's Eudora, IP stack and dialer, documentation, packaging and distribution.

 
• Initiated and managed the first phase of the WELL Engaged software development project. This is the first web-based interface for The WELL's conferencing system and the basis for the development of a spin-off company from The WELL called WELL Engaged (now Prospero Technologies)

 
• Established commercial web hosting service ventures for The WELL under the "well.net" domain. Hired sales staff and supervised the development and operation of commercial web-hosting, dedicated connectivity and co-location services. (http://www.well.net)

 
• Reviewed and assessed longterm software development projects and made recommendations for termination of unprofitable ventures. This included an evaluation and re-design of The WELL's strategy for developing a web-based conferencing application and establishing the WELL Engaged development project and team.

 
• Assumed management and day-to-day operation of the technical services operations of The WELL for one year. Responsible for all equipment purchases and maintenance, security, connectivity, access, backups, uptime, staffing, planning and performance optimization.

 
• Managed the implementation of a direct credit card authorization and debt processing system, via the web, as a tool for commercial customers of The WELL. This system enabled the development of a real-time automated account creation for new WELL subscribers.

 
• Conducted due diligence and business planning for the purchase of a majority interest in the Hooked online service. Participated in the merger team for The WELL and Hooked and in the formation of a newly chartered Whole Earth Networks.

 
• Helped plan and manage The WELL's response to the infiltration of The WELL by Kevin Mitnick in the Spring of 1995. Participated in a 24-hour/day surveillance of Kevin's use of The WELL, wrote various communications to The WELL's members and the press.

 
• Provided business and technical advice to the Rosewood Stone Group (RSG), the investment company associated with The WELL, which made investments in several Internet-related companies.

Jan. 1990 - Dec. 95: President, Pandora Systems

Responsible for all aspects of client and business development, marketing, sales, staff and services development and day to day operations. Established sales of $500K/year for each year in operation and employed up to 12 full time staff members and/or consultants. Managed all aspects of a wide variety of projects and contracts, including many pioneering online ventures establishing several "firsts" in the early months and years of the development of the Internet. An overview of some of these efforts follows:

• America Online (AOL) Developed the concept for, and sold AOL on the vision of, an interface for the Gopher and WAIS Internet applications. Managed the development and operations of this service for more than two years, until January of 1996. This was the first, and for nearly a year the only Internet-applications interface for any of the largest online services. It has been one of the most actively used service on AOL and played a large role in AOL's growth and development of market share. (AOL: keyword "gopher")

 
• Sovam Teleport (US-USSR/Russia) Operated the networked systems and applications for the US base of Sovam Teleport including all aspects of systems design, development and maintenance, end-user technical support, business and market development consultation and representation and presentations to clients, partners, vendors and owners. Designed, built, installed and remotely maintained the Moscow-based servers for this company. Trained the Moscow-based staff in the technical operations of these systems and provided overall business and technical advice and support to Sovam Teleport worldwide.

 
• Pacific Bell Designed and implemented the software for a Pilot project of Pacific Bell (Knowledge Network Gateway). This work involved the integration of Gopher, WAIS, a mailer and several other UNIX-based applications. This system, which was used by more than 10 high-schools in California, was one of the most advanced systems of its kind.

 
• Women's WIRE Designed and implemented the first version of the Women's WIRE online service. This groundbreaking project involved combining USENET newsgroups, mailing lists, X.25, TCP/IP and modem connectivity to the First Class online software as well as the WEB. Women's WIRE became Women.com

 
• Electronic University Network (EUN) Provided overall facilities management for the EUN, one of the first online education services companies to offer college courses for credit using computers and modems. Designed an Internet-based implementation of the EUN.
  
  
• Designed and managed the development of several software projects including: A graphical user interface for the GENIE online service An off-line mail/news reader compatible with several online services A USENET gateway, interface building environment, and several feature enhancements for the Caucus conferencing software.

1985-90: Co-Founder of the Institute for Global Communications Director of the PeaceNet online service

Developed a computer-based informaton system that provided progressive organizations and individuals a communications infrastructure.

• First employee of PeaceNet. Responsible for fundraising, sales and marketing, client relations, and day-to-day operations including financial management, and overseeing the billing and customer support services.

 
• Established relationships with most major peace organizations in America, introduced them to online systems and helped them understand how they could use e-mail and conferencing systems to improve then their organization's effectivness.

 
• Wrote/co-wrote grants resulting in several hundred thousand dollars in support for PeaceNet and negotiated the purchase of the EcoNet online service from the Farallones Institute.

 
• Established relationships with the GreenNet service in England and the WEB service in Canada and co-founded the Association for Progressive Communications.

1983-84: Associate Director, Foundation for the Arts of Peace

• Designed, developed and operated a donor transaction management computer system that supported a nationwide TV campaign of education about the nuclear war problem with the film "In Our Defense" (IOD). This system supported the airing of IOD more than 175 times on commercial TV stations around the country reaching a viewing audience estimated to have been more than 10 million.

 
• Assistant to the director of the independent nation-wide public relations and grassroots outreach/organizing project associated with the made for TV movie "The Day After".

Stationed at The Pentagon, Washington, D.C., three years permanent duty assignment with a Top Secret security clearance and Personal Reliability Program certification for access to nuclear weapons related material and information.

• Operated several computer systems including:

 
• The Pentagon node of the World Wide Military Command and Control System (WWMCCS)
• A dual IBM 370 with a 3032 processor and a mass storage system used by the Joint Chiefs of Staff to run the "Warriors" nuclear war modeling system
• A MULTICS system used for aircraft design
• A Honeywell GCOS system used to process the budget for the Department of Defense and produce the Foreign Military Arms Sales report for Congress

 
• Duty Assignment: Defense Language Institute, Monterey, CA, Korean language studies

 
• Duty Assignment: Shepherd Air Force Base, Computer operations training

• Scholastic, Inc.

 
• The MacArthur Foundation

 
• The International Foundation for the Survival and Development of Humanity

 
• The Institute for Automated Systems-USSR

 
• The Electronic Networking Association

 
• The National Conference on Criminal Justice and Bulletin Board Systems

 
• The University of Phoenix

 
• The Aircraft Owners and Pilots Association

 
• Carnegie Foundation (field work in Russia)

Jun. 27, 2000, "Email As A Powerful Promotional Tool", IIR's Effective Email Marketing Strategies conference, New York NY

Aug. 29, 2000, "Using eMarketing to Build an eCustomerCommunity", DCI's eCustomer Conference and Exposition, New York, NY

Apr. 16, 1999, "Internet Industry Trends", Panel Moderator at Spring Internet World, San Diegeo, CA

Feb. 21, 1996, "Movers and Shakers of the Inter@ctve 50." Internet Expo, Email World and Web World conference, San Jose Convention Center.

Jan. 25, 1996, "Life on the Net: Internet Entrepreneurs Create New Business." University of California, Berkeley Entrepreneurs Forum, Haas School of Business, Berkeley, CA.

Aug 17-21, 1994, co-coordinated the Internet Track at this conference and lead and/or presented at 10 sessions, ONE BBSCON Conference, Atlanta, GA

Aug 25-29, 1993, presented at several sessions including "Electronic Democracy" and "Internet 101", ONE BBSCON Conference, Colorado Springs, CO

Mar. 10, 1993, "Electronic Democracy." Computers Freedom and Privacy conference.

Mar. 9, 1993, "Exploring The Internet - A Guided Journey." Presented with Tim Pozar. Computers Freedom and Privacy conference, San Francisco, CA.

Apr. 25, 1991, "Exploring the Matrix with a Cyberspace Cockpit." Seventeenth Annual Asilomar Microcomputer Workshop.

May 25, 1990, Electronic Networking Association, David E. Rodale Award for Building Global Communities, San Francisco, CA
 

"The Role of New Telecommunications Technologies in Issue Advocacy and Citizen Participation in the Democratic Process." Published in the "CFP '93 Program & Position Papers". (http://www.cpsr.org/dox/conferences/cfp93/graham.html)

Data compilation for "Peace Resource Book?A Comprehensive Guide to Issues, Groups, and Literature," produced by the Institute for Defense and Disarmament Studies and published by Ballinger, ISSN 0740-9885

Chairperson, Institute for Global Communications Advisory Board