President of Technology
- Present: Vice President of Technology,
The Women's Network
Helped grow iVillage to 100+ servers
located in multiple data centers from three servers in one data center
and established original technology and production departments.
Member of Senior Management team that
helped prepare and take the company public.
Senior technology manager from 5/97
to 12/98 responsible for all aspects of technical development and operations
including staffing, servers, networks, software, partners, vendors, consultants,
contracts, planning, budgets and financial controls.
Responsible for selection of Vignette's
Story Server for publishing, Exodus for Web hosting, SUN, CISCO and F5
Labs for hardware, Oracle for databases, Net Perceptions for collaborative
filtering and various other technologies and services.
1/99 to present, technology management
duties at iVillage, acting CTO of Astrology.com
(a wholly owned iVillage company). Other primary areas of responsibility
include customer relationship management and marketing technologies.
- March 97: Independent Consultant, primary clients: Educational
Testing Service, The WELL
and strategic planning
Analysis and development
of new Internet-based business models
- Sep. 96: Director of Business Development,
WELL Founding President,
Responsible for developing new internet
based services and new business ventures for The WELL. The WELL, created
in 1985 by the founders of The Whole Earth Catalog, is one of the best
known and unique online conferencing communities in the world. Whole Earth
Networks is one of the largest full-service Internet Service Providers
(ISPs) in the San Francisco Bay Area with more than 20,000 subscribers.
Produced The Whole Works, the first
cross platform (Macintosh and Windows) integrated suite of Internet applications
including Netscape's Navigator, Qualcomm's Eudora, IP stack and dialer,
documentation, packaging and distribution.
Initiated and managed the first phase
of the WELL Engaged software development project. This is the first web-based
interface for The WELL's conferencing system and the basis for the development
of a spin-off company from The WELL called WELL
Engaged (now Prospero Technologies)
Established commercial web hosting service
ventures for The WELL under the "well.net" domain. Hired sales staff and
supervised the development and operation of commercial web-hosting, dedicated
connectivity and co-location services. (http://www.well.net)
Reviewed and assessed longterm software
development projects and made recommendations for termination of unprofitable
ventures. This included an evaluation and re-design of The WELL's strategy
for developing a web-based conferencing application and establishing the
WELL Engaged development project and team.
Assumed management and day-to-day operation
of the technical services operations of The WELL for one year. Responsible
for all equipment purchases and maintenance, security, connectivity, access,
backups, uptime, staffing, planning and performance optimization.
Managed the implementation of a direct
credit card authorization and debt processing system, via the web, as a
tool for commercial customers of The WELL. This system enabled the development
of a real-time automated account creation for new WELL subscribers.
Conducted due diligence and business
planning for the purchase of a majority interest in the Hooked online service.
Participated in the merger team for The WELL and Hooked and in the formation
of a newly chartered Whole Earth Networks.
Helped plan and manage The WELL's response
to the infiltration of The WELL by Kevin Mitnick in the Spring of 1995.
Participated in a 24-hour/day surveillance of Kevin's use of The WELL,
wrote various communications to The WELL's members and the press.
Provided business and technical advice
to the Rosewood Stone Group (RSG), the investment company associated with
The WELL, which made investments in several Internet-related companies.
- Dec. 95: President, Pandora Systems
Responsible for all aspects of client
and business development, marketing, sales, staff and services development
and day to day operations. Established sales of $500K/year for each year
in operation and employed up to 12 full time staff members and/or consultants.
Managed all aspects of a wide variety of projects and contracts, including
many pioneering online ventures establishing several "firsts" in the early
months and years of the development of the Internet. An overview of some
of these efforts follows:
America Online (AOL) Developed the concept
for, and sold AOL on the vision of, an interface for the Gopher and WAIS
Internet applications. Managed the development and operations of this service
for more than two years, until January of 1996. This was the first, and
for nearly a year the only Internet-applications interface for any of the
largest online services. It has been one of the most actively used service
on AOL and played a large role in AOL's growth and development of market
share. (AOL: keyword "gopher")
Sovam Teleport (US-USSR/Russia) Operated
the networked systems and applications for the US base of Sovam Teleport
including all aspects of systems design, development and maintenance, end-user
technical support, business and market development consultation and representation
and presentations to clients, partners, vendors and owners. Designed, built,
installed and remotely maintained the Moscow-based servers for this company.
Trained the Moscow-based staff in the technical operations of these systems
and provided overall business and technical advice and support to Sovam
Pacific Bell Designed and implemented
the software for a Pilot project of Pacific Bell (Knowledge Network Gateway).
This work involved the integration of Gopher, WAIS, a mailer and several
other UNIX-based applications. This system, which was used by more than
10 high-schools in California, was one of the most advanced systems of
Women's WIRE Designed and implemented
the first version of the Women's WIRE online service. This groundbreaking
project involved combining USENET newsgroups, mailing lists, X.25, TCP/IP
and modem connectivity to the First Class online software as well as the
WEB. Women's WIRE became Women.com
Electronic University Network (EUN)
Provided overall facilities management for the EUN, one of the first online
education services companies to offer college courses for credit using
computers and modems. Designed an Internet-based implementation of the
Designed and managed the development
of several software projects including: A graphical user interface for
the GENIE online service An off-line mail/news reader compatible with several
online services A USENET gateway, interface building environment, and several
feature enhancements for the Caucus conferencing software.
Co-Founder of the Institute for Global Communications
Director of the PeaceNet online service
Developed a computer-based informaton
system that provided progressive organizations and individuals a communications
First employee of PeaceNet. Responsible
for fundraising, sales and marketing, client relations, and day-to-day
operations including financial management, and overseeing the billing and
customer support services.
Established relationships with most
major peace organizations in America, introduced them to online systems
and helped them understand how they could use e-mail and conferencing systems
to improve then their organization's effectivness.
Wrote/co-wrote grants resulting in several
hundred thousand dollars in support for PeaceNet and negotiated the purchase
of the EcoNet online service from the Farallones Institute.
Established relationships with the GreenNet
service in England and the WEB service in Canada and co-founded the Association
for Progressive Communications.
Associate Director, Foundation for the Arts of Peace
Designed, developed and operated a donor
transaction management computer system that supported a nationwide TV campaign
of education about the nuclear war problem with the film "In Our Defense"
(IOD). This system supported the airing of IOD more than 175 times on commercial
TV stations around the country reaching a viewing audience estimated to
have been more than 10 million.
Assistant to the director of the independent
nation-wide public relations and grassroots outreach/organizing project
associated with the made for TV movie "The Day After".
United States Air Force, enlisted person (E4)
Stationed at The Pentagon, Washington,
D.C., three years permanent duty assignment with a Top Secret security
clearance and Personal Reliability Program certification for access to
nuclear weapons related material and information.
Operated several computer systems including:
The Pentagon node of the World Wide
Military Command and Control System (WWMCCS)
A dual IBM 370 with a 3032 processor
and a mass storage system used by the Joint Chiefs of Staff to run the
"Warriors" nuclear war modeling system
A MULTICS system used for aircraft design
A Honeywell GCOS system used to process
the budget for the Department of Defense and produce the Foreign Military
Arms Sales report for Congress
Duty Assignment: Defense Language Institute,
Monterey, CA, Korean language studies
Duty Assignment: Shepherd Air Force
Base, Computer operations training
Consulted with many companies and organizations
about computer-based communications and Internet-related systems and services
The MacArthur Foundation
The International Foundation for the
Survival and Development of Humanity
The Institute for Automated Systems-USSR
The Electronic Networking Association
The National Conference on Criminal
Justice and Bulletin Board Systems
The University of Phoenix
The Aircraft Owners and Pilots Association
Carnegie Foundation (field work in Russia)
Speeches, Presentations and Awards
Jun. 27, 2000, "Email As A Powerful
Promotional Tool", IIR's Effective
Email Marketing Strategies conference, New York NY
Aug. 29, 2000, "Using eMarketing
to Build an eCustomerCommunity", DCI's
eCustomer Conference and Exposition, New York, NY
Apr. 16, 1999, "Internet Industry
Trends", Panel Moderator at Spring Internet World, San Diegeo, CA
Feb. 21, 1996, "Movers and Shakers
of the Inter@ctve 50." Internet Expo, Email World and Web World conference,
San Jose Convention Center.
Jan. 25, 1996, "Life on the Net:
Internet Entrepreneurs Create New Business." University of California,
Berkeley Entrepreneurs Forum, Haas School of Business, Berkeley, CA.
Aug 17-21, 1994, co-coordinated the
Internet Track at this conference and lead and/or presented at 10 sessions,
ONE BBSCON Conference, Atlanta, GA
Aug 25-29, 1993, presented at several
sessions including "Electronic Democracy" and "Internet 101", ONE BBSCON
Conference, Colorado Springs, CO
Mar. 10, 1993, "Electronic Democracy."
Computers Freedom and Privacy conference.
Mar. 9, 1993, "Exploring The Internet
- A Guided Journey." Presented with Tim Pozar. Computers Freedom and Privacy
conference, San Francisco, CA.
Apr. 25, 1991, "Exploring the Matrix
with a Cyberspace Cockpit." Seventeenth Annual Asilomar Microcomputer Workshop.
May 25, 1990, Electronic Networking
Association, David E. Rodale Award for Building Global Communities, San
"The World From an Apartment", by Roger
Karraker, Excerpted from "Digital Revolution in USA." Yoyosha Publ, Tokyo,
"The Role of New Telecommunications
Technologies in Issue Advocacy and Citizen Participation in the Democratic
Process." Published in the "CFP '93 Program & Position Papers". (http://www.cpsr.org/dox/conferences/cfp93/graham.html)
Data compilation for "Peace Resource
Book?A Comprehensive Guide to Issues, Groups, and Literature," produced
by the Institute for Defense and Disarmament Studies and published by Ballinger,
Boards and Other Affiliations
for Global Communications Advisory Board