To whom it may concern: 

   On March 14, 2013 a rewritten letter similar to the one below was 
mailed to Mr. Bill McHugh 
owner of The Heights Tavern. The letter was sent certified, so I received 
a signed receipt the 
following day. Included in the letter was my email address for him to 
respond back. Since then 
I have yet to recieve a response.

 Business: Heights Tavern
 Owner: Mr. Bill McHugh
 Address: 3377 Adams Ave. San Diego Ca. 92116
 Phone: 619-501-3455 

    To Bill McHugh: 

  My name is Evelyn Rogers and I am blind. I have a seeing eye dog from 
Seeing Eye Inc.,  
Morristown N.J. On March 4, 2013 John Errett and I decided to check out 
the new business in the 
neighborhood. Before I continue, I would like to state that I have been a 
resident of Normal 
Heights for almost twenty years. My dog and I have frequented many of the 
businesses along 
Adams Ave. from Park Ave. to Kenzington. I have never had a major problem 
with any of the 
businesses mentioned above. Once in a while I have had to say, my dog is a 
guide dog...end of story.

   But,on Monday afternoon John Errett, my dog, and I were starting to 
leave; your employee 
Nino Nunziante approached us asking for: 1. Documentation and/or 
registration information on my dog.
And 2. telling me that I have to sit on the patio because of my dog. I 
quickly responded by telling
him that my dog is a service dog, and I didn't have to provide documents 
and/or registration 
information according to the laws. Mr. Nino Nunziante is absolutely in the 
wrong by asking. I 
continued by telling Mr. Nino Nunziante to get on a computer, and read the 
(ADA) laws to get 
informed.Mr. Nino Nunziante left for approximately ten to fifteen minutes. 

   After returning Mr. Nino Nunziante attempted to ask me the two, and 
only questions that can be 
asked. By this time I was thoroughly upset.Mr. Nino Nunziante, who has no 
legal justification 
intentionally interfered with  the use of a guide dog by intimidating me 
the guide dog user. 
This is also againest the law.

  I asked Mr.Nino Nunziante for a written apology. He responded by saying, 
I didn't need one.

  Again, I am asking for a written apology. Because, Mr. Nino Nunziante's 
behavior towards us was 
unacceptable and very bad customer service. Otherwise, I can and will file 
a complaint with the 
Department of Justice in Washington D.C. 

P.S. This version is my recollection of that incident, and was used to 
write the final letter 
that was mailed. Also, I would like to state that I am not interested in 
any free food, money, 
or coupons. 


                             Sincerely, 
                            Evelyn Rogers
                           Phone: 619-528-9034
                           cell phone: 619-495-1986