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permalink #51 of 193: Andrew Trott (druid) Fri 23 Feb 18 13:26
permalink #51 of 193: Andrew Trott (druid) Fri 23 Feb 18 13:26
Maybe it goes without saying, but I think that problem is far greater on the right than on the left because the epistemology of the left, however prone to error, is based on Enlightenment values of free inquiry and reasoned evaluation of evidence; whereas the epistemology of the right is based in defending mores, taboos, and norms which are deemed absolute from the start. Roger, would you say that FB and the other stacks made the schism on the left worse than it would have been without them? I'm thinking of the similar schism between Nader and Gore voters in 2000, when I am guessing the influence of the stacks was insufficient to be felt in electoral politics. Both of these elections presented a real dilemma for progressives, with or without Russian shenanigans. I'm willing to believe FB was a but-for cause of Trump's election, but only because his razor-thin margin meant a dozen otherwise minor factors may have been but-for causes -- from Comey's inept meddling to HRH's failure to campaign in Wisconsin to the contempt some of her campaign officials expressed towards Sanders supporters. It was a kind of perfect storm of combined forces.
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permalink #52 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 19:03
permalink #52 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 19:03
One aspect of this problem that terrifies me is the decline of facts relative to opinions: anything I believe is a fact; anything that you believe (which differs from my "fact") is an opinion. Democracy depends on having some shared beliefs. Shared beliefs enable people to disagree without being guilty of bad faith. Compromise is possible for the same reason. Disagreement and compromise are building blocks of democracy. The polarization in society is so extreme today that even people who share the same values sometimes cannot compromise. This happened between Sanders and Clinton voters during the 2016 primary. The Russians used Facebook to magnify the disagreements between Sanders and Clinton supporters, effectively making the gap unbridgeable for many Sanders voters. Compromise is difficult, especially on issues of substance and values, but I don't know how democracies can work without them. Another way to think about this: if we want to change the balance of power in Washington, we are going to have to accept a coalition that includes people who disagree with us on some issues. I call this the "Joe Manchin Problem." Manchin votes like a Republican on a few issues, but it turns out he has been a loyal Dem on a wide range of issues that really matter, such as ACA. I used to think he was a bum, but I would rather have a Senate vote in WV in favor of good health care than a Republican who votes wrong on everything.
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permalink #53 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 20:17
permalink #53 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 20:17
One aspect of this problem that terrifies me is the decline of facts relative to opinions: anything I believe is a fact; anything that you believe (which differs from my "fact") is an opinion. Democracy depends on having some shared beliefs. Shared beliefs enable people to disagree without being guilty of bad faith. Compromise is possible for the same reason. Disagreement and compromise are building blocks of democracy. The polarization in society is so extreme today that even people who share the same values sometimes cannot compromise. This happened between Sanders and Clinton voters during the 2016 primary. The Russians used Facebook to magnify the disagreements between Sanders and Clinton supporters, effectively making the gap unbridgeable for many Sanders voters. Compromise is difficult, especially on issues of substance and values, but I don't know how democracies can work without them. Another way to think about this: if we want to change the balance of power in Washington, we are going to have to accept a coalition that includes people who disagree with us on some issues. I call this the "Joe Manchin Problem." Manchin votes like a Republican on a few issues, but it turns out he has been a loyal Dem on a wide range of issues that really matter, such as ACA. I used to think he was a bum, but I would rather have a Senate vote in WV in favor of good health care than a Republican who votes wrong on everything.
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permalink #54 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 20:21
permalink #54 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 20:21
Andrew Trott ... My impression is that FB has aggravated polarization on both ends of the spectrum. The way FB's business model works, people in the middle have relatively little economic value relative to people on the extremes. As a result, FB has an incentive to identify emotional hot buttons and activate users to make their views more extreme. In my view, there is a factor you don't mention that has also contributed to the relatively larger population of people on the right who caught in the spell of filter bubbles: Fox News. Fox uses the same tactics as FB -- appeals to fear and anger -- and benefits in this from having an ancient viewership.
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permalink #55 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 20:25
permalink #55 of 193: Roger McNamee (rmcnamee) Fri 23 Feb 18 20:25
re: are bubbles inherent in online communities? This is a really intriguing hypothesis. Behavior on message boards and comments sections is consistent with it.
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permalink #56 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:15
permalink #56 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:15
Facebook Purity gives you all the fine tuning you could possibly want for your Facebook Stream: https://www.fbpurity.com/ But, depending on how you use it, can make your feedback loop even more of a bubble...there are a lot of annoying features on FB that it is nice to filter away, but I think it is important to have points of view in my stream that represent other points of view, so I am intentional about trying to have a balance of left, center, and right - conservative, progressive and liberal points of view... Like Andrew, I have left FB several times, and keep coming back...why is that, what buttons does FB push that I don't seem to be getting pushed elsewhere? I've tried Diaspora and others and they just don't seem to get traction for me...why is that?
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permalink #57 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:17
permalink #57 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:17
There's a 'fluffiness' to FB that I actually like...lol cats, family pics and updates, stupid memes and videos. And then there is the occasional thoughtful post that grabs my head or heart, and the great ones that grab both. But, generally, I am ignoring most of everything that comes up in my stream. Messenger is a nice feature, in that, I can serendipitously catch up with someone who happens to be online at the same time...and, once in a while, meet someone new who isn't pushing some agenda, group, or request for money. And now there are groups and causes and buying and selling in the Marketplace... It is morphing into a Medieval marketplace -- stalls, jugglers, magicians, etc. And I have the choice of mixing and mingling or just walking on by to the next booth. Very much like life I see around me here in Phoenix...strip mall after strip mall, and then the big malls...do I make a short, quick trip for a single item or should I wait and go once a week to get it all done in a one stop shopping setting?
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permalink #58 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:18
permalink #58 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:18
How we spend our time online is not all that different from how we spend it on the ground...it is just that cyberspace is more easily addictive to grabbing our headspace and time. This is all to say that some of this is on us as users...we have to educate ourselves and get some digital skills as well as discipline ourselves to the amount of time and places we spend online. I don't fault FB from the standpoint of my "time suck". And, like Washington, D.C., I don't expect them to do all that much for me. It is still the mix of the Cathedral and the Bazaar and where I choose to spend my time and energy - online and in my community. And, tribalism, as Andrew and others point out is a common denominator...something to be recognized and reckoned with.
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permalink #59 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:28
permalink #59 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:28
Roger, I guess that is part of the issue for me...just how much of Facebook do I really want to be fixed? I have the same problem with Washington, D.C. I want them in my life, but I don't....when I do want them in my life I want them on my terms.... Is that just human nature and part of the battle? I don't want Facebook to solve hardly any of my needs, other than to be a safe, friendly place to visit my friends and have an occasional chat...sort of an English Pub. And, of course, I want to beer to be free. Freemium/Premium models don't really work all that well. I already have the WELL for that aspect of my social and mental life, so I don't need to put it on Facebook. I love my tribes, but don't trust them for much, other than a good conversation over beer. I certainily don't want them deciding my life choices for me. The more carefully I read you, the less certain I am about what I actually want. Yikes! Can you speak to that? Obviously Facebook's model has to change, we can all see where that's going...but is there a model that allows me to have my beer and go home alone and still myself and freely decide whether or not to come another day...or is all this subtle shaping simply fixing me to become a better sheep? This is all very 1984.
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permalink #60 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:37
permalink #60 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 01:37
For those of you following along from the great outside, please feel free to ask Roger any pertinent questions or comments by sending an email to Inkwell @well.com and we will post them for you.
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permalink #61 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 05:46
permalink #61 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 05:46
"A subscription model would allow Facebook to improve the user experience dramatically. For example, the basic bundle might include multiple news feeds, such as unfiltered feeds for family, friends and any number of groups, as well as news feeds organized by topic, including news, politics, sports and music. Premium news feeds could include newspapers, magazines, blogs and podcasts, each curated by the publisher. There could also be video news feeds for HBO, Netflix or regional sports networks, as well as audio news feeds for Spotify and Pandora. A cord cutter with a full suite of premium news feeds might spend as much on Facebook per month as a premium cable customer spends today $100 or more. Facebook would take a piece of the revenue from every premium service." Roger, what kind of response, if any, have you gotten to this idea?
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permalink #62 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 05:58
permalink #62 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 05:58
From Forbes, 2/22/18 Our Facebook Failure: Do you really know your customer? (https://www.forbes.com/sites/kevinomarah/2018/02/22/our-facebook-failure/#67f6 af9a20f5) "Social media is admittedly just one vector in the still expanding universe of digital demand sensing opportunities, but it is especially important. This is because it offers not only buy signals which have been available electronically for years, but also a window on consumer emotions. By liking things, including them in images of a happy life, endorsing them to friends and passing along use-case ideas, consumers can become far more than just customers. They can act as extensions of brand marketing strategies as well as a perpetual focus group offering real-time feedback on products of any kind." "universe of digital demand sensing opportunities"...now there's a phrase. 'demand sensing opportunites', is that what we've been reduced to now....a receiver for 'screen sucking' opportunites to engage our bandwidth and headspace? Apparently.
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permalink #63 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 06:03
permalink #63 of 193: Ted Newcomb (tcn) Sat 24 Feb 18 06:03
From Washington Post, 2/21/18, Mark Zuckerberg says he want to fix Facebook. His employees keep getting in the way. (https://www.washingtonpost.com/news/the-switch/wp/2018/02/21/mark-zuckerberg-s ays-he-wants-to-fix-facebook-his-employees-keep-getting-in-the-way/?utm_term=. d93313de5559) "Zuckerberg's latest major directive: shifting the companys metrics so that meaningful interactions are valued over likes and clicks, a response to the misinformation and reports about the harms of social media that drew attention last year." This is the beginning of a crack in the egg, the business model. "meaningful interactions", that's a tough one to define, much less program for.
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permalink #64 of 193: David Gans (tnf) Sun 25 Feb 18 09:41
permalink #64 of 193: David Gans (tnf) Sun 25 Feb 18 09:41
I find Facebook to be hugely valuable, both professionally and socially. My decades here in the WELL have taught me how to be a responsible user. ACCOUNTABILITY is a huge part of what works here. Each userid is associated with a real person, and every post is associated with a real userid. Not sure if it's possible to scale this culture up to global size...
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permalink #65 of 193: Betsy Schwartz (betsys) Sun 25 Feb 18 10:30
permalink #65 of 193: Betsy Schwartz (betsys) Sun 25 Feb 18 10:30
#53 sums it up for me. The problem is not limited to the technology stack providers, though. We also have major traditional media players divided into Red and Blue camps with different facts. A small personal example: I shared a cubicle wall with a very intelligent engineer who was a member of the Tea Party. In a political discussion, I claimed that Clinton had balanced the budget and had no deficit. He disputed this. We could not agree on facts. The sources I pulled up, he dismissed as biased.(*) If we cannot agree on facts, and if we cannot trust our traditional sources of news to do fact-checking, how can we come up with intelligent compromises? If there is no accepted source of truth , how do we reconcile these conflicting streams of information? I see Facebook and the like as amplifying and exploiting this trend, but I don't think they started it and I don't think they're going to end it. Because, who do we trust to say what is true? (*) https://www.factcheck.org/2008/02/the-budget-and-deficit-under-clinton/
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permalink #66 of 193: David Gans (tnf) Sun 25 Feb 18 10:51
permalink #66 of 193: David Gans (tnf) Sun 25 Feb 18 10:51
And BTW I believe that Fox News is an immense part of hte problem. A society that tolerates a 24/7 propaganda channel is a fucked-up society indeed.
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permalink #67 of 193: Ari Davidow (ari) Sun 25 Feb 18 11:27
permalink #67 of 193: Ari Davidow (ari) Sun 25 Feb 18 11:27
I agree with anyone who excoriates Fox, and it is clear that it is a big part of the problem. But partisan, nasty media have been with us since we first started recording things. What changed that causes the very human demonization to affect so many so poorly--or has that been true, as well? (Now that I think about it, we've had no shortage of media-inspired wars, going back to I don't know when--the Israelites marching into Israel, committing genocide because "God says so"?
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permalink #68 of 193: Mark McDonough (mcdee) Sun 25 Feb 18 12:24
permalink #68 of 193: Mark McDonough (mcdee) Sun 25 Feb 18 12:24
This is hardly an original thought, but I agree that we've entered an era in which Americans increasingly demonize each other, an attitude clearly enabled by social media and targeted media like Fox. But it is also true that the post-war landscape most of us Boomers grew up in - with the 3 networks, the Fairness Doctrine, and bland centrist media on every side - was not the norm for all of American history. The middlebrow culture of that era was, in some respects, swill. But in retrospect we can see that it was part of the glue holding a very large and disparate country together. Now it is the norm for Americans of many stripes to at best completely disregard and at worst burn with hatred for other Americans.
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permalink #69 of 193: David Gans (tnf) Sun 25 Feb 18 12:42
permalink #69 of 193: David Gans (tnf) Sun 25 Feb 18 12:42
> partisan, nasty media have been with us since we first started recording > things. Sorry, but Fox News is disinformation on a global scale, and I think it's in a class by itself as these things go.
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permalink #70 of 193: Craig Maudlin (clm) Sun 25 Feb 18 14:18
permalink #70 of 193: Craig Maudlin (clm) Sun 25 Feb 18 14:18
I think Ari is asking what changed? Not making a value judgment. What's changed, it would seem, are many of the historical constraints on information flows. This, in turn, gives rise to more self-reinforcing loops.
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permalink #71 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:41
permalink #71 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:41
<64> Not sure if it's possible to scale this culture up to global size... That's the tough nut, David....FB is now requiring a driver's license or other State ID to open an account, and then they mail you a code on a postcard in order to verify...Makes it slower to start phoney accounts, but won't stop it. Don't forget FB owns Instagram as well, so there is bound to be some integration of platforms going forward to make it competitive with Twitter and LinkedIn.
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permalink #72 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:43
permalink #72 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:43
re <65> Betsy, you make a good point...we are tribal on the Web and tribal now in this country...very easy to divide and conquer that kind of social approach...
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permalink #73 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:50
permalink #73 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:50
<68> Now it is the norm for Americans of many stripes to at best completely disregard and at worst burn with hatred for other Americans. Don't know if they still Pledge the Allegiance to the flag in schools anymore, but "with liberty and justice for ALL" is the part that has been eroded for the past 40 years or more.... I think we forget that this country was founded in order to protect and provide all the rights of pursuing life, liberty and happiness for each and every one of us....then States rights...then a Federation. We have lost our moorings and has been pointed out in many editorials the Right Wing, wittingly or "un" is coming straight at all the Enlightenment values incorporated into our Constitution and Bill of Rights.... The Facebook fiascos are just the natural flow of this. And while we hem and haw about Russia's involvement, not much is said about North Korea's blatant and continual cyberattacks on our corporations and government data bases....this is a huge problem, and only going to get worse. I'm waiting to see how the NRA figures out a way to sell AK 15's and AR 47's to fix it all.
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permalink #74 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:51
permalink #74 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:51
<69> Agreed David...it's much bigger than Fox News, it is everything Rupert Murdoch owns.
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permalink #75 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:52
permalink #75 of 193: Ted Newcomb (tcn) Sun 25 Feb 18 14:52
<70> What's changed, it would seem, are many of the historical constraints on information flows. This, in turn, gives rise to more self-reinforcing loops. Yup...and the speed of communication is also a factor... We are moving "at the speed of byte" now...the horse is long out of the barn before the damage is discovered.
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